Social media commenting guidelines

The City invites people impacted by and interested in our work to post, share, discuss and debate the subjects of City posts on its social channels with the City and each other while treating each other with respect.

The City will not tolerate posts or comments that:

  • are unrelated to City services, programs, or projects or to the subject of the post the comment was made on, or are unintelligible or irrelevant
  • are offensive to an individual (including City staff or a representative of the City) or organization, or are profane (including inappropriate language), hateful or defamatory, insulting, rude, abusive, aggressive, or violent
  • promote, foster or perpetuate any form of discrimination
  • contain content of a sexual nature or links to such content
  • conduct or encourage illegal activity
  • are aimed at soliciting business or for marketing purposes
  • contain spam
  • invade privacy, e.g., share information about any identifiable individual including photographs of, information about, or views and opinions of that individual
  • could compromise public safety, security, or City operations, including comments that contain misinformation or disinformation
  • violate a legal ownership interest of any other party
  • impersonate or misrepresent someone else, including public figures, City staff, or City officials
  • do not add to the normal flow of conversation, dialogue, or debate

The City of Guelph is not responsible for any use of City content or materials by other users.

The City may ask users to refrain from posting inappropriate comments, or mute, block or ban users for violating these social media commenting guidelines.

Third-party events on City websites/social media feeds

The City may promote events on its website and/or social media sites if the City is involved as a participant, host or partner. Otherwise, the City does not permit members of the public to promote events on its website and/or social media sites.

Updated: December 22, 2022